How buying works
Footly lets buyers browse creator profiles, preview content, subscribe, unlock PPV posts, unlock PPV messages, tip creators, and request custom content where available.
Before you buy
• Check the creator profile: Review their bio, posting style, subscription details, and any notes about custom requests.
• Read captions carefully: Captions and previews help you understand what is included before you unlock.
• Keep activity on Footly: Payments, custom requests, and support records should stay on-platform.
• Ask questions respectfully: If you need clarification, message the creator before purchasing.
Premium posts and PPV unlocks
• Public posts are visible to everyone.
• Subscriber posts are for active subscribers.
• PPV posts can be unlocked for the listed price.
• PPV messages are exclusive files a creator sends in a conversation. You can preview the message card and unlock it for the listed price.
Subscriptions
• Subscriptions renew until canceled.
• You can cancel from account settings.
• After canceling, access usually remains active until the end of the current billing period.
• Changing creator subscription tiers may require canceling the current tier and resubscribing after the current period ends.
Custom requests
• Some creators accept custom requests through Footly messaging or request flows.
• Describe what you want clearly, include your budget, and keep requests within Footly rules.
• Only send payment through Footly. Off-platform payment requests are not allowed.
• Accepted custom requests must be delivered within 7 business days unless you and the creator agree otherwise.
Your content license
Purchased content is for personal use only. Do not repost, resell, redistribute, publish, or share creator content outside Footly.
Refunds and billing help
• Digital purchases are generally final.
• Footly may review issues required by law or limited cases such as duplicate charges, unauthorized charges, confirmed fraud, failed delivery, or technical problems that prevent access.
• Contact [email protected] within 7 days and include your order ID, charge date, amount, creator username, and a short explanation.
• For CCBill billing help, contact 1-888-596-9279 or [email protected].
When to contact support
• You were charged twice for the same item.
• You paid but cannot access the content.
• A creator accepted a custom request but did not deliver within the agreed time.
• You see content or behavior that may break Footly rules.
• You need help canceling, accessing purchases, or understanding a charge.